Aleksandr Harutyunyan

 

 

• Glendale, CA 91205 • (747) 306‑0204 • [email protected] • www.linkedin.com/in/alex-it-specialist

Skills

· Desktop support

· Technical issues analysis

· Computer software

· Computer hardware

· Analytical and Critical Thinking

· Organization and Time management

· Google Workspace (G-Suite)

· MS Office

· Backup and recovery

· Data recovery

· Operating system management

· Trilingual: English/Armenian/Russian

· AV presentation

· TCP/IP

· Technical equipment inspection

· Wireless area networking

 

Work History

Office Support Assistant                                                                                                                                                                 04/2024 to Present

County of Los Angeles                                                                                                                                                                      Los Angeles, CA

• Scanned, sorted, and saved archived documents into shared structured folders.

• Edited PDF documents using eCopy PDF Pro Office

Volunteer                                                                                                                                                                                             06/2023 to 04/2024

LACOE/GAIN Division                                                                                                                                                                       Glendale, CA

• Create and correct PDF forms for the educational process.

• Troubleshoot computers

• Updating operating systems, printing, scanning, phone calls answer.

Freelancer                                                                                                                                                                             11/2022 to 06/2023

Upwork                                                                                                                                                                                   Glendale, CA

• Troubleshooting client sites.

• Built a website (https://demdev.org/).

• Promoted websites on social networks using AI.

• Created a database with a dashboard based on Google Sheets documents with links to each other and assigned permissions to users.

• Corrected the data, adjusted the formulas, and created a dashboard via Microsoft Excel.

• Performed various operations with PDF files using Adobe Acrobat, ABBYY Fine Reader, and Microsoft Word.

IT Technician / IT Support Specialist / IT Helpdesk Specialist / Web Designer                                                            02/2007 to 11/2022

Law Institute of the Ministry of Justice of the Republic of Armenia                                                                                      Yerevan, Armenia

• Lead of a group of IT professionals

• Provided technical support

• Troubleshoot servers and computers

• Build desktop computers

• Installed and configured desktop computers, laptops, and servers. (Windows 7/11, Mac OS, Windows Server 2012/2019)

• Used virtualization systems (Hyper-V, VMware)

• Managed Active Directory Domain Systems (Windows Server 2016/2019), Office 365 (MS Exchange, MS Azure)

• Installed and configured peripheral and network equipment (printers, scanners, switches, routers, Wi-Fi)

• Supported video conference, alarm, IP telephony, and video surveillance security systems.

• Developed and supported websites (https://lawinstitute.am/, https://ardaradatutyunjournal.com/, http://elearning.lawinstitute.am/ (integrated Zoom in Moodle, using WordPress)

• Processed photos for printing using Adobe Photoshop

• Used vector graphics for logos and detailed images using CorelDraw

• Designed magazines and newspapers in the QuarkXPress program.

Education

Glendale Community College (Information Technology)                                 In progress                                                  Glendale, CA

Yerevan State University                                                                                   Bachelor’s Degree                                       Yerevan, Armenia

Special Physic-mathematical School N1                                                                    High School Diploma                                 Yerevan, Armenia